Privacy Policy

Welcome to LiveXMatch’s Privacy Policy! Here, we explain who we are, how we handle your information, and the security measures we use to safeguard our relationship with you.

Our mission is to ensure you make informed decisions about your live event experiences, with transparency and security. It’s critical for you to know that we protect your information with the same level of care as our own and consistently respect your privacy.

We aim to delineate clearly how your data is processed within our group of companies. As such, we present our Privacy Policy, or “Policy,” which adheres to both international and national data protection standards.

This Policy details how we utilize your personal data on our website not only to promote our services, events, and publications but also those of third parties.

Please note that these guidelines do not apply to websites or other services beyond our control, and therefore we are not responsible for any relationships you establish with third parties whose products or services we may recommend.

To begin, let’s address a common question:

What is data? And what data are we discussing?

Understanding this is crucial, so we will clarify key terms used throughout this Policy:

– Personal Data: Information provided and/or collected by LiveXMatch and/or its affiliates, through any means, even publicly, that can directly identify you, or, when combined with other information processed by LiveXMatch, can identify you. This data can be in any media or format, including electronic or paper records.

– Non-Personal Data: Information that does not allow for your identification, such as which site pages were visited, the timing, clicked hyperlinks, requested or indicated content or services, and other non-identifying data.

– User: Anyone who accesses or uses LiveXMatch through any means, including mobile devices, personal computers, and internet browsers.

The website user is also recognized as the Data Subject. In this Policy, you may also be referred to as a user.

How can we access your data?

The type and amount of information we collect vary based on your preferences, authorizations, and use of our website and tools. Here’s how we might access your data:

– Data you provide: Information given when you register or fill out forms to access free content or participate in opportunities on LiveXMatch, such as your email, full name, phone number, address, and date of birth.

– Data from third parties: We may gather data about you from public sources, service providers, and partners who provide it legally, respecting your privacy rights. Platforms like Google or Facebook may share some data with us, enhancing your experience with our offered services.

– Navigation data: Collected even when you don’t fill out forms, such as visited pages, clicked links, requested content/services, your approximate location, IP address, device information, and internet connection details.

How do we use your data?

LiveXMatch uses your data to:

– Accurately identify you to ensure maximum security and prevent fraud.

– Provide tailored services and offers based on your profile, enhancing your website experience.

– Improve communication with you, sending emails with content and offers.

– Conduct studies and improve data treatment technologies, creating non-identifiable user profiles.

Does LiveXMatch share your data?

LiveXMatch does not sell your personal data.

We may share your personal data within our group and with approved third parties solely within legal boundaries and for specified purposes such as indicating products/services aligned with your needs. Partners are contractually restricted to using your data only for specific purposes.

We may also use data for research, planning, service development, and legal obligations as necessary.

LiveXMatch is committed to working with judicial authorities or government agencies to uphold legal rights and accommodate necessary legal requests.

What are your rights and how can you contact us?

As a data subject, you have the right to access and control your data, as well as to request confirmation of data processing, corrections, and deletion of data, among other rights specified by law.

You can manage Cookie preferences in your browser settings, although disabling cookies may affect website functionality.

For inquiries, issues, or additional information, contact us via online chat or email at: [email protected].

If you have concerns about your Personal Data usage, please reach out to us immediately to address these issues.

How do we protect your data?

LiveXMatch utilizes cutting-edge technologies and practices for optimal data security against unauthorized access, ensuring secure data handling throughout its lifecycle. However, while we strive to protect your data, complete security against potential breaches can’t be guaranteed. In such cases, appropriate measures will be swiftly implemented to mitigate any risks.

IMPORTANT INFORMATION! READ CAREFULLY!

By using the LiveXMatch website, you acknowledge and agree to our Privacy Policy and affirm you are at least 18 years old. If you disagree, you should not use our services.

Our Policy may evolve, so revisit this page periodically to stay informed.

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